Data is coming at us at an ever-increasing rate. Fundamental patterns in the data are changing, or need to be adaptive. From the business perspective, it is the pace of business that drives a requirement of being able to deal with that.
If we think of more democratized operational business intelligence rather than traditional strategic business intelligence, in manufacturing. When a vehicle breaks the maintenance repair could be an aeroplane, a tractor trailer, or any farm vehicle, these are very large and complex vehicles. If people are faced with that situation, time is money. For instance, an aeroplane is down, money is being lost by not having that plane in service. There is often service level agreements where very explicit money is exchanged given the downtime of these vehicles and the contracts that are in place to service them.
The ability to be faced with a situation or problem and to know what had been seen and done before and how it was dealt with is integral. This is called ‘the Corporate Memory’. Being able to answer questions like:
- What have we done?
- Was it successful?
- How did we replace that part?
- If we didn’t have a replacement part, what vendor is the best?
- Where do I go given the part, volume and geography?
- How to rapidly exploit the experience on the front line?
Essentially, in the business case Saffron can save a lot of money. It has been proven in business cases with ROI being 10 times the return on the cost of ownership.