SaffronStreamline™ Fuses Customer Experience and Product Lifecycle Intelligence to Deliver Higher-Quality Products to Market Faster
Los Altos, Calif. – March 26, 2015 – Saffron, the only cognitive computing platform designed for mission-critical operational intelligence, today announced the availability of SaffronStreamline, a product lifecycle intelligence solution that provides end-to-end knowledge about issues and defects in a product’s lifecycle, helping manufacturers shorten time to market and manage potential risks. The rapid growth of connected devices, machines and software makes this capability an urgent business requirement.
SaffronStreamline’s Product Lifecycle Intelligence layer sits above a customer’s existing Product Lifecycle Management (PLM) and Application Lifecycle Management (ALM) systems. SaffronStreamline unifies multi-sourced data with enterprise data into a single layer of intelligence that enables organizations to share knowledge from one to many experts across their ecosystems. Customers solve problems quickly and shorten time to market via access to information about multi-discipline issues, to expertise and to the shared causes of problems.
“A new class of software has emerged from research labs and is increasingly embedded in our smartphones, tablets, laptops, Web sites and even enterprise systems. These cognitive systems are disrupting the world of technology and are causing significant changes, including augmenting and improving knowledge workers’ activities, collaboration and productivity,” said Dave Schubmehl, research director for IDC’s content analytics, discovery and cognitive systems research. “SaffronStreamline leverages this technology to help organizations deliver quality products to market and respond quickly to issues and defects. With the proliferation of embedded software in products of all types, cognitive systems such as SaffronStreamline will play an important role in Product Lifecycle Management and Quality Assurance.”
Without such cognitive systems, manufacturers rely on traditional PLM and ALM systems, which make it difficult for them to learn from current and past issues or identify the experts who have experience resolving specific issues. This in turn can lead to poor-quality software outcomes, which exposes companies to two types of threats: the potential risk of problems that could lead to development, liability and warranty costs, and the certain cost of diverting resources from innovation to fixing software. With fewer resources available for innovation, manufacturers find it hard to gain and keep competitive advantage.
Smart Products Come from Smart Processes
“With the rapid growth of smart products containing embedded software, more manufacturers are becoming de facto software companies, even though software management is not their traditional area of expertise,” said Gayle Sheppard, CEO of Saffron. “SaffronStreamline helps customers resolve issues that arise from hardware, software or the fusion of the two by leveraging all relevant knowledge across disciplines and the enterprise. Now engineers can quickly determine duplicates or similar issues from the past and present and also find experts within their companies who share expertise in similar issues, skills and interests. Management can quickly assess where risks exist across the product lifecycle and rank priorities for resource allocation. SaffronStreamline delivers manufacturers the product lifecycle intelligence they need to swiftly identify and resolve quality and safety issues.”
By accelerating resolution, SaffronStreamline helps manufacturers and service providers:
• Bring new products to market faster.
• Increase customer satisfaction with faster fixes, new features and better quality.
• Protect profit margins from warranty and service demands.
• Capture competitive advantage by focusing resources on innovation.
• Develop and leverage company-wide expertise in software management.
SaffronStreamline Product Details
SaffronStreamline helps manufacturers integrate application lifecycle management into their product lifecycles by:
1. Learning from disconnected enterprise-system data sources such as PLM, ALM, Testing and CRM.
2. Finding similar issues, duplicates and shared causes for engineering resolution automatically.
3. Classifying business risk of issues and defects such as safety, customer experience, reliability, performance and more.
4. Identifying experts who work on similar issues and have similar skill sets for collaboration.
5. Unifying issues expertise, gathered from external sources such as Stack Overflow and other data sources selected by the customer, with internal enterprise data.
SaffronStreamline is available now for early-release customers. General Availability is scheduled for April 27, 2015. Cloud-based and hosted through a web app, SaffronStreamline eliminates the need for costly per-user installation.
SaffronStreamline is based on a proven product, the Natural Intelligence Platform™, which is commercially deployed for real-time operational intelligence and decision support in manufacturing, financial services, energy, healthcare and defense.
About Saffron Saffron is the first cognitive computing platform, inspired by the human brain, that learns, reasons and anticipates automatically for you and with you.
When enterprises need to make critical decisions from disconnected data originating in large, multidimensional and dynamic data sets, they turn to Saffron’s Natural Intelligence platform. By doing so, they have more relevant, timely and accurate answers to the world’s most complex questions. Saffron’s patented technology avoids the retraining of models while enabling instant, real time learning so customers have complete, real-time intelligence available for decision-making. Founded in 1999, Saffron is headquartered in Los Altos, CA. with its principle research and development center in Cary, NC. For more information, please visit www.saffrontech.com.
Innovative Technique Enables More Efficient Storage and Distribution of Knowledge, in Cognitive Computing Platform
LOS ALTOS, CA–(Marketwired – December 18, 2014) – Saffron, the first artificially intelligent, cognitive computing platform that learns, reasons and anticipates like you and for you, today announced it has been awarded U.S. Patent #8,909,609, “Methods, systems and computer program products for providing a distributed associative memory base.” Saffron focuses on helping companies within the industrial internet optimize product lifecycle management and personalized customer experience by knowing the customer individually, providing faster insight to defect and issue resolution, and insuring that the knowledge of one is available to many.
The patent is the second of two awarded for Saffron’s Memory Base, which defines the patterns from data using statistical dependencies between the dots over time to anticipate what is not yet in data, similar to our brain using past experiences to anticipate future outcomes. This newer patent is focused specifically on a technique to compress the memory base so that it can be accessed and modified more efficiently, saving time and reducing total cost of ownership for Saffron’s customers.
The inventors were Saffron’s Chief Software Engineer, President and Co-Founder Jim Fleming along with Yen-min Huang, the company’s Chief Scientist. The patent was initially filed in June of 2009, and the technology described in the patent has been in use for several generations of Saffron’s platform.
“Saffron can ingest and process enormous amounts of data, but equally important is distributing the knowledge created from this data, so customers can quickly and contextually access this knowledge while in the field,” explained Saffron CEO Gayle Sheppard. “Since we utilize lossless compression techniques and support real-time, instant learning, Saffron memories can be retrieved or edited without decompressing and recompressing, delivering a knowledge store efficiency for our customers that is an order of magnitude beyond what other solutions have attempted.”
Saffron recently unveiled Saffron 10, the newest version of its groundbreaking Natural Intelligence Platform. Saffron 10 fuses the power of computing with brain-like intelligence, enabling organizations to more quickly focus on the knowledge that matters to them most (including things they may not think to look for), anticipate what will happen next, and optimize decisions based on that criteria.
Saffron deploys a patentedassociative memory or “natural learning” approach. It finds connections among data across diverse sources without the need for rules or modeling, while learning incrementally and anticipating outcomes based on patterns it finds in the data. Designed to be easily integrated with existing investments and initiatives, Saffron 10 ingests data natively from databases, file systems, and common file formats, making it seamless for businesses to apply the power of Saffron to other applications.
Saffron is commercially deployed for real-time operational customer and product lifecycle intelligence and decision support in smart device manufacturing, financial services, energy and national security industries. Saffron Operational Intelligence applications are numerous and include personalized 1:1 customer product and service prediction, model-free fraud, waste and abuse intelligence, personalized predictive maintenance, country risk assessment and threat analysis.
Systems, methods and computer program products are provided for a distributed associative memory base. Such methods may include providing a distributed memory base that includes a network of networks of associative memory networks. The memory base may include a network of associative memory networks, a respective associative memory network comprising associations among a respective observer entity and a plurality of observed entities that are observed by the respective observer entity. Ones of the associative memory networks are physically and/or logically independent from other ones of the associative memory networks. Methods include imagining associations from the associative memory base using a plurality of streaming queues that correspond to ones of a plurality of rows of ones of the associative memory networks.
Saffron is the first cognitive computing platform that learns, reasons and anticipates like you, for you. The platform learns instantly from multi-sourced and types of data to adapt in real time, automatically connecting the dots to illuminate the knowledge that really matters and to help you anticipate what will happen next. Saffron enhances the speed and volumes at which data can be processed but also critically improves the accuracy of results. Businesses using Saffron can anticipate market trends, optimize processes, mitigate risk, personalize customer experiences and find new revenue streams. Founded in 1999, Saffron is headquartered in Los Altos, California. For more information, please visitwww.saffrontech.com.