SaffronStreamline™ Fuses Customer Experience and Product Lifecycle Intelligence to Deliver Higher-Quality Products to Market Faster
Los Altos, Calif. – March 26, 2015 – Saffron, the only cognitive computing platform designed for mission-critical operational intelligence, today announced the availability of SaffronStreamline, a product lifecycle intelligence solution that provides end-to-end knowledge about issues and defects in a product’s lifecycle, helping manufacturers shorten time to market and manage potential risks. The rapid growth of connected devices, machines and software makes this capability an urgent business requirement.
SaffronStreamline’s Product Lifecycle Intelligence layer sits above a customer’s existing Product Lifecycle Management (PLM) and Application Lifecycle Management (ALM) systems. SaffronStreamline unifies multi-sourced data with enterprise data into a single layer of intelligence that enables organizations to share knowledge from one to many experts across their ecosystems. Customers solve problems quickly and shorten time to market via access to information about multi-discipline issues, to expertise and to the shared causes of problems.
“A new class of software has emerged from research labs and is increasingly embedded in our smartphones, tablets, laptops, Web sites and even enterprise systems. These cognitive systems are disrupting the world of technology and are causing significant changes, including augmenting and improving knowledge workers’ activities, collaboration and productivity,” said Dave Schubmehl, research director for IDC’s content analytics, discovery and cognitive systems research. “SaffronStreamline leverages this technology to help organizations deliver quality products to market and respond quickly to issues and defects. With the proliferation of embedded software in products of all types, cognitive systems such as SaffronStreamline will play an important role in Product Lifecycle Management and Quality Assurance.”
Without such cognitive systems, manufacturers rely on traditional PLM and ALM systems, which make it difficult for them to learn from current and past issues or identify the experts who have experience resolving specific issues. This in turn can lead to poor-quality software outcomes, which exposes companies to two types of threats: the potential risk of problems that could lead to development, liability and warranty costs, and the certain cost of diverting resources from innovation to fixing software. With fewer resources available for innovation, manufacturers find it hard to gain and keep competitive advantage.
Smart Products Come from Smart Processes
“With the rapid growth of smart products containing embedded software, more manufacturers are becoming de facto software companies, even though software management is not their traditional area of expertise,” said Gayle Sheppard, CEO of Saffron. “SaffronStreamline helps customers resolve issues that arise from hardware, software or the fusion of the two by leveraging all relevant knowledge across disciplines and the enterprise. Now engineers can quickly determine duplicates or similar issues from the past and present and also find experts within their companies who share expertise in similar issues, skills and interests. Management can quickly assess where risks exist across the product lifecycle and rank priorities for resource allocation. SaffronStreamline delivers manufacturers the product lifecycle intelligence they need to swiftly identify and resolve quality and safety issues.”
By accelerating resolution, SaffronStreamline helps manufacturers and service providers:
• Bring new products to market faster.
• Increase customer satisfaction with faster fixes, new features and better quality.
• Protect profit margins from warranty and service demands.
• Capture competitive advantage by focusing resources on innovation.
• Develop and leverage company-wide expertise in software management.
SaffronStreamline Product Details
SaffronStreamline helps manufacturers integrate application lifecycle management into their product lifecycles by:
1. Learning from disconnected enterprise-system data sources such as PLM, ALM, Testing and CRM.
2. Finding similar issues, duplicates and shared causes for engineering resolution automatically.
3. Classifying business risk of issues and defects such as safety, customer experience, reliability, performance and more.
4. Identifying experts who work on similar issues and have similar skill sets for collaboration.
5. Unifying issues expertise, gathered from external sources such as Stack Overflow and other data sources selected by the customer, with internal enterprise data.
SaffronStreamline is available now for early-release customers. General Availability is scheduled for April 27, 2015. Cloud-based and hosted through a web app, SaffronStreamline eliminates the need for costly per-user installation.
SaffronStreamline is based on a proven product, the Natural Intelligence Platform™, which is commercially deployed for real-time operational intelligence and decision support in manufacturing, financial services, energy, healthcare and defense.
About Saffron Saffron is the first cognitive computing platform, inspired by the human brain, that learns, reasons and anticipates automatically for you and with you.
When enterprises need to make critical decisions from disconnected data originating in large, multidimensional and dynamic data sets, they turn to Saffron’s Natural Intelligence platform. By doing so, they have more relevant, timely and accurate answers to the world’s most complex questions. Saffron’s patented technology avoids the retraining of models while enabling instant, real time learning so customers have complete, real-time intelligence available for decision-making. Founded in 1999, Saffron is headquartered in Los Altos, CA. with its principle research and development center in Cary, NC. For more information, please visit www.saffrontech.com.
LOS ALTOS, CA–(Marketwired – September 29, 2014) – Saffron Technology is pleased to announce that it has received the Silver Stevie Award for “Best New Product of the Year – Software – Big Data Solution” in the 11th Annual International Business Awards. This trophy affirms Saffron’s leading innovative approach to combining the power of computing with brain-like intelligence to extend Fortune 1000 companies’ ability to realized true intelligence about every “thing” and create personalized services based on contextual experience.
Stevie Award winners were selected by more than 250 executives worldwide who participated in the judging process from May through early August. Saffron is an inaugural winner in the Big Data Solution category, which was newly added to the Stevie Awards in 2014. Awards will be presented to winners at a gala awards banquet in Paris, France on 10 October.
“With an estimated market size of $16.1 billion, according to Gartner Research, the big data products and services fulfillment world is growing six times faster than the overall IT market itself. So how does a company go from investing in big data analytics to making it a daily, competitive operational advantage for their business? By using data to create true contextualized experiences for a customer, personalizing maintenance for each asset instead of class, or creating an operational intelligence environment where a customer’s interactions with a manufacturer’s products feeds directly back into product, manufacturing, delivery and service design,” said Saffron CEO Gayle Sheppard.
“Saffron has invented the first true cognitive computing approach to organizing data, that is similar to how the human brain processes sensemaking — understanding how things are connected or similar in order to anticipate what will happen next and decide what to do about it. Saffron learns from all experiences and outcomes, identifying similarities and patterns over time to anticipate what may unfold. In manufacturing, customers are reducing cycle times and producing significant savings using Saffron’s operational intelligence applications to anticipate maintenance issues before problems arise and to quickly identify the cause of product manufacturing quality issues in order to get products to market and assets back to work at a scale never achieved before,” continued Sheppard.
Saffron Natural Intelligence Platform is commercially deployed for real-time operational risk intelligence and decision support in smart device manufacturing, financial services, energy and national security industries. Saffron’s Risk management applications are numerous including model-free fraud, waste and abuse intelligence, personalized predictive maintenance, country risk assessment and operational risk sensemaking.
For more information and full list of Stevie Award winners please click here.
Saffron Technology combines the power of computing with brain-like intelligence to make sense of data and anticipate future trends and events. The platform learns incrementally and adapts in real time, ingesting data from disparate sources and automatically connecting the dots to illuminate the knowledge that really matters. Saffron enhances the speed and volumes at which data can be processed but also critically improves the accuracy of results. Businesses using Saffron can anticipate market trends, optimize processes, mitigate risk, personalize customer experiences or find new revenue streams. Founded in 1999, Saffron Technology is headquartered in Los Altos, California. For more information, please visit www.saffrontech.com.